Terms:

By entering and using the Website you are deemed to have read and accepted these Terms of Use. If you do not accept these Terms of Use or any part of them, you should not use the Website.

Contact us to be setup with an account to use the Ordering Software or gain access to our Internet FTP server.

Standard turnaround is 5 days in the lab. Certain finishing can take longer. 2 days for CoPilot

Prices subject to change without notice.

Files should be saved in JPEG where appropriate, or PC TIFF. Please remove all extra layers and channels. All files should be converted to 8-bit RGB, even Grayscale files. DO NOT leave in lab channel, or you will have to resubmit your files.

Standard terms are paid on shipment of order. Net 30 can be extended to accounts that are proven. No further work will be shipped on overdue accounts without receipt of passed due funds. Credit card must be on file to establish credit.

Shipping is included complimentary with your order. Orders are shipped via UPS. Customers within 300 miles should receive their packages in 1 day. Customers outside this region are upgraded to 3-Day select. Residential addresses will be charged a $2.50 surcharge. We do our best to combine multiple orders when shipping to save you money. Contact us with any questions.

Individual Portrait Enlargements are shipped flat. All others are shipped in tubes.

Packaging charge of $5.81 for each order.

Direct Shipping is available at the following rates:

  • 5x7s, 8x10s (up to 5 prints) $3.27
  • Mounted 5x, 8x, or poster tubes $5.29
  • Mounted Enlargements $10.79

Rushes can be done at 3 day rush turnaround for +$7.50 or Next day turnaround for +$15-$50. You must contact us regarding these to ensure we have the capacity to move your rush order through the lab.

Lab payments should be made by Business check for invoiced clients or Credit Card paid on shipment. 15 or 30 day terms can be set on proven accounts.

A note on color matching. In today’s age, many photographers have opted to print themselves. TOPFLIGHT’S enlargements are great additions to customer packages. Understand we will match skin tones to the best of our ability, which is best in class. Backgrounds and props are not the focus of the print. Because output devices and papers differ, exact matching is at times, impossible. Your expectations must be set with this understanding. If an exact match is required, time will be billed on a per minute basis to manually work in PhotoShop to give best result.

Technical support is available regarding workflow, color optimization, color management, digital cameras, scanners, computers and networks, etc. Please contact us with questions and we will help or point you in the right direction. We have numerous resources that can be called upon to help. PhotoShop and Digital Shooting training is available, please inquire.